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Designed by Endodontists.
Made for Endodontists.

Choosing a Practice Management Software can be a tough decision with many factors to consider.
Here are some common FAQs to help you explore how DentalEMR can work for you.

How long does it take to have DentalEMR running in my practice?

DentalEMR is plug and play, giving your team access as soon as 24 business hours after your service start date begins. Most practices spend anywhere between 1-2 months getting fully immersed and comfortable with DentalEMR. Our training and onboarding process is adaptable to your practices needs and capacity.

How do we handle our existing patient records if we move to DentalEMR?

Every software is different and handles patient data in different ways, making successful and complete data migration a challenge. While most practices choose to maintain a read-only license in their old PMS for existing data and start fresh with DentalEMR, our team is happy to discuss additional options for data migration to ensure continuity of care and successful implementation.

What kind of support can I expect from DentalEMR?

DentalEMR Academy provides ongoing training and support tools for new and existing team members to master skills. Our Practice Success team is also available via in-app chat support to communicate with you in real time or between your practice’s busy workflows, so you’re not stuck waiting on hold.

Is my x-ray sensor/scanner compatible with DentalEMR?

All TWAIN-driver x-ray sensors, intra-oral cameras, and desktop scanners are compatible with DentalEMR. At this time, supported CBCT scanning devices include J.Morita, Planmeca and specific models of Carestream.

Are there any physical hardware or operating system requirements for DentalEMR?

DentalEMR does not require any physical hardware or installation and is readily available on any device with a web browser and internet connection, which expands accessibility through cellular connections or hotspotting if your practice internet goes down, and to Mac OS devices. It is good to keep in mind that most x-ray systems require Windows OS so it is possible you will need to work off of a Windows computer in your clinical operatories for best performance.


Want to explore more?

Get a personalized demo to see how DentalEMR will work for you.

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