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ABOUT DENTALEMR

Designed by Endodontists.
Made for Endodontists.

Choosing an Endodontic Practice Management Software can be a tough decision
with many factors to consider.
Here are some common FAQs to help you explore how DentalEMR can work for you.

How long does it take to have DentalEMR running in my practice?

DentalEMR is plug and play, giving your team access as soon as 24 business hours after your service start date begins. Most practices spend anywhere between 1-2 months getting fully immersed and comfortable with DentalEMR. Our training and onboarding process is adaptable to your practices needs and capacity.

What kind of support can I expect from DentalEMR?

Your dedicated Practice Success Manager provides onboarding guidance to ensure your team’s success. DentalEMR Academy provides ongoing training and support tools for new and existing team members to master skills. Our Practice Success team is also available via in-app chat support to communicate with you in real time or between your practice’s busy workflows, so you’re not stuck waiting on hold.

How do we handle our existing patient records if we move to DentalEMR?

Every software is different and handles patient data in different ways, making successful and complete data migration a challenge. While some practices choose to maintain a read-only license in their old PMS for existing data and start fresh with DentalEMR, our team is happy to help you strategize your data migration to ensure continuity of care and successful implementation.

Is my x-ray sensor/scanner compatible with DentalEMR?

All TWAIN-driver x-ray sensors, intra-oral cameras, and desktop scanners are compatible with DentalEMR. We also support CBCT (Cone Beam Computed Tomography) bridging functionality with  J.Morita, Planmeca, Prexion and specific models of Carestream.

Are there any physical hardware or operating system requirements for DentalEMR?

DentalEMR does not require any physical hardware or installation, which makes it:

  • readily available on any device with a web browser and internet connection.
  • accessible through cellular connections or hotspotting as a backup if your practice internet goes down.
  • available to Mac OS devices and users.

It is good to keep in mind that most x-ray systems require Windows OS so it is possible you will need to work off of a Windows computer in your clinical operatories for best performance.

DentalEMR combines accessibility, enhanced security and modern workflows making it the best practice management software for Endodontists.

Does it require installation or special hardware?

No installation is needed—just log in from your browser. DentalEMR is web-based which means it runs on any device with a web browser and internet Mac, PC, tablet, or smartphone, giving you the flexibility you need in a modern Endo practice.

Note: Some imaging software performs best on Windows workstations

What if my internet goes down?

Our system guarantees 99.9% uptime. In rare outage scenarios, access to information is still available through our backup application, cellular hotspotting and/or mobile access to ensure continuity of care.

Is DentalEMR HIPAA-compliant and secure?

Absolutely. We follow strict HIPAA guidelines and use encrypted connections to protect your data. We also provide additional security protocols to protect your practice, such as IP address limiting, 2FA and strict role permissions.

What kind of support will we have after go-live?

Support doesn’t stop after onboarding. You’ll have ongoing access to real-time in-app chat, email support, and a knowledge base, plus the same Practice Success Manager who guided your launch—helping you adapt and optimize as your practice grows.

How does DentalEMR handle referrals from other dentists?

As an Endo-focused software, we help you easily receive, track, and analyze referrals in your practice. Communicate updates to referring dentists within our secure referral portal where you can share updates, CT and intraoral imaging, and strengthen your referral relationships.

How does DentalEMR help manage my clinic day-to-day?

DentalEMR combines referral management, scheduling, billing, EHR, imaging integration, and patient communication into one platform. Manage multiple locations, providers, and operatories from a single account, engage with patients ahead of appointments, collect critical patient information securely and digitally, and customize treatment templates, reminders, and forms to your practice’s needs.

So, how much does it cost?

We’re redefining “get the biggest bang for your buck!”.

Unlike traditional server models (where you pay an enormous amount upfront for equipment and software license, just to be stuck with that software version for years until you’re ready to fork over another $20,000 for the latest version), our subscription-based system offers continual security updates, seamless backups, regular feature upgrades, and responsive real-time support. Which means you get the workflow enhancements without the wait! With our pricing, you get full transparency and value-packed service all in one. No more hidden fees associated with server management.

Our team can offer you a tailored quote based on your unique practice needs. Here’s a glimpse of what DentalEMR typically costs: the average DEMR practice invests less than 1% of its net revenue into DentalEMR to oversee complete practice management. To put it in perspective, DentalEMR’s cost is less than half that of a standard root canal. Just seeing one additional patient per month easily covers the expense of managing your entire practice. It’s a trade-off that pays off handsomely!

Experience the unparalleled value of DentalEMR – the smart, affordable choice for elevating your practice.

GET MORE FROM YOUR SOFTWARE

Want to explore more?

Get a personalized demo to see how DentalEMR will work for you.

Your Endodontic software search ends here!

Take your 30-sec quiz to learn if DentalEMR is the best fit for you.