Intraoral Dental Camera Integration with DentalEMR Practice Management Software

We are pleased to announce that DentalEMR now seamlessly integrates directly with Daryou’s Intraoral Camera with 100% plug and play compatibility. This enables you to capture intraoral images directly into the patient’s chart. Their intraoral camera has a high fidelity sensor with a LED light to illuminate. Having an intraoral camera is a great endodontic dental practice builder because it enables you to share your findings with your patient chairside. A picture is worth a thousand words! This helps you gain more treatment case acceptance and also facilities dental insurance claim submissions and approvals helping you get paid sooner. Many of our dental and endodontic practices are using this intraoral camera now with DentalEMR.

Daryou Intraoral Camera with DentalEMR Dental Practice Management Software

You can place your order for Daryou’s Intraoral Camera by ordering through Amazon by clicking here.

If you have any questions or requests, Dental EMR team is here to help you!

The Opioid Crisis and E-Prescriptions: Why Your Endodontic Practice Should Make the Switch Now

ePrescription Software Solution for Endodontic Dental Offices looking to ePrescribe and ePrescribing for Patients

The Opioid Crisis and E-Prescriptions: Why Your Endodontic Practice Should Make the Switch Now

Opioid abuse is a growing public health crisis in the United States. Every day across the country, more than 130 people die as a result of an opioid addiction, a number that has steadily increased in recent years. In addition, the costs of the public health crisis are staggering. The National Institute of Drug Abuse estimates the cost of healthcare, lost productivity, addiction treatment, and criminal justice involvement to be $78.5 billion each year.

To help combat the growing crisis, increased emphasis has been placed in recent years on modernizing and safeguarding the prescription process to prevent abuse and fraud. Some states, such as New York, have already made the move to eliminate paper prescriptions and instead require e-prescriptions alone.

Yet even if you practice in a state that currently does not require e-prescriptions, now is the time to make the switch to the modern, paperless solution that will not only improve your prescription workflow but give you the peace of mind of knowing your endodontic practice has done all it can to stop potential fraud.

Counting Every Pain Pill Prescribed

The federal government has worked for decades to track painkillers sold across the country in an effort to curb abuse. These Drug Enforcement Agency records were not made public. However, with the number of opioid overdoses soaring in America, the DEA made an unprecedented move in 2019. The federal database tracking every pain pill sold across the country from 2006 to 2012 was released to the public for review.

Analyzing the database, the Washington Post found that a mere 15 percent of all pharmacies were filling nearly half of all opioid prescriptions. Many of these pharmacies were in hotbed states like West Virginia and Kentucky where opioid abuse is rampant. Some of these pharmacies remain in business even today.

Yet, the database revealed more than opioid hotspots and potential bad actors.

Especially troubling, one DEA official admitted to the Post that tracking down bogus prescriptions and prosecuting prescription fraud simply took too much time to be enforced properly.

Barbara Boockholdt was the head of the regulatory section of the DEA’s Diversion Control Division during the same time period as the data was collected. She equated the lack of enforcement to “too many bad guys.”

“If you go into a pharmacy, you have to show that the prescriptions are not legitimate — we just didn’t have time,” Boockholdt told the Post. “One of my favorite quotes from that period of my life was: Too many bad guys, too little time.”

Stop the Paper Trail to Keep Your Prescriptions Safe

Thankfully, with the advent e-prescriptions, the time spent tracking down paper prescription fraud is a thing of the past.

Using modern endodontic practice software like Dental EMR. every step of the prescription process is automatically tracked and available for viewing right from the internet allowing potential issues to be spotted quickly and fraud to be thwarted before drugs exchange hands.

Moreover, the need for paper prescriptions is eliminated, reducing the risk that your prescription pads and your name may be exploited to illegally obtain drugs. In other words, every time you write an e-prescription, instead of worrying the paper prescription may land in the wrong hands, you can know, with confidence, that you are providing safe, quality patient care and doing your part to safeguard the prescription process from fraudulent use.

Moving to an e-prescription now can also keep you ahead of the trend and legal requirements.

E-prescriptions are a Growing Trending Trend

The use of e-prescriptions is gaining steam across the country and in a growing number of states, it is already the law.

In July 2019, Pennsylvania became the latest state to enact an e-prescription law with a number of other states mulling legislation or planning to vote on laws as early as 2019. Many of these laws are in direct response to the opioid crisis.

To keep ahead of the trend, the time to invest in switching over to an e-prescription system, like Dental EMR’s is now.

More than a way to ensure compliance, it is also an investment that will ultimately pay off for your practice in better patient care and improved workflow.

An Investment That Will Pay Off

While much emphasis on the need for e-prescription focuses on the opioid epidemic, simply put, e-prescriptions provide better patient care and a streamlined workflow that can save you and your staff valuable time.

Using a system like Dental EMR’s, every single prescription is provided to the pharmacist in a readable form that eliminates handwriting errors and issues with illegibility that can lead to errors. This means that it is far more likely your patient will get the right medication, at the right dose, every single time.

ePrescription Software Solution for Endodontic Dental Offices looking to ePrescribe and ePrescribing for Patients

“Dental EMR, an Endodontic Practice Management Software, also equips endodontists and dental staff with ePrescription Software Solution. If your endodontic practice or dental office is still relying on an inefficient paper prescription process, the time to change to an e-prescription process is now to Dental EMR.”

In addition, by integrating with existing records, the paperless prescription solution alerts to issues, such as allergies, that may make one drug contraindicated. This provides an important safeguard for you and your patient.

Using a software solution like Dental EMR that seamlessly integrates an e-prescription process into your workflow also makes it easier to choose medication that will be covered by the patient’s insurance, putting the information you need to make an informed choice right at your fingertips. Further, your patient can go straight to the pharmacy and the prescription will be ready for them thanks to your teledentistry! Saves the patient time and your patient’s will appreciate that so they’ll tell your referring dentist what an amazing experience they had with your endodontic office.

Finally and vitally, with e-prescriptions, the prescription process never truly leaves your hands. Instead, unlike with a paper prescription that is difficult to track, each step of the process can easily be traced, allowing you to see when the prescription was filled and where. Further, a record of the e-prescription process becomes part of the patient’s records, giving you better access, and control, of every prescription that you write all integrated into your workflow and all fully documented for future use.

Key Takeaways

The opioid crisis in America is putting a spotlight on how medications are prescribed and efforts to make the prescription process more secure and less prone to fraud.

If your endodontic practice is still relying on an inefficient paper prescription process, the time to change to an e-prescription process is now.

Endodontic practice management software, like Dental EMR, provides a seamless way to upgrade your prescription workflow, improve patient care and integrate e-prescriptions into your practice with a solution that will allow your practice to stay ahead of trends and give you — and your staff — peace of mind.

Navigating Unchartered Waters Together: A Guide to Success During Office Closures

Navigating Uncharted Waters Together – A Guide to Success During Office Closures

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Keeping Endodontic patients happy despite tight holiday schedules

As we approach the last two months of the year, schedules become full as holiday time eats into available office hours and patients rush to utilize their year-end benefits. So how can you keep patients who may be less ‘patient’ happy while managing a limited schedule?

Know what patients find frustrating

It is frustrating to patients when an appointment experience is not what was expected. Having to make decisions they were not prepared for, experiencing problems they didn’t expect, or not leaving with an outcome they assumed increases patient stress and reduces their perception of your endodontic practice. And not being able to offer attractive appointment options because of a full schedule only increases their dissatisfaction.

Endodontic Patient Scheduling

“The more your patients clearly understand what to expect from their appointment and prepare for it the better chance they have of having a good experience.”

Reduce their frustration and help them prepare

  • Prepare your patients for their potential costs ahead of time. Even without a formal treatment plan, it’s possible to give patients a sense of what costs they may be facing in many cases. You can do this by quoting your patients a range of costs, or quote them a consultative cost plus a high side feel for what similar treatments have cost others if the treatment can be completed the same day.
  • If your schedule allows for same day treatment, ask them if they want it instead of assuming it. Some patients may have anxiety and not wish same day treatment. Others may want same day treatment but want to know beforehand in order to psychologically prepare.
  • If your schedule doesn’t allow for same day treatment, tell them beforehand.
  • For those patients wanting treatment as fast as possible, emphasize that completing new patient paperwork before appointment time is crucial for prompt appointments and increases the chance of same-day treatment.
  • Ask your referring practices to include the patient’s insurance policy information in the notes section of the referral form upon submission. Patients often struggle to obtain and relay their insurance information and most general dentist offices already have this information. Emphasize to your referring practices that your priority is to treat their patient as soon as possible and providing as much patient information as possible helps you do that.

Clarity and preparation make the difference with patients

Nobody likes surprises. The more your patients clearly understand what to expect from their appointment and prepare for it the better chance they have of having a good experience. Start by utilizing these simple tips and survive the holiday rush successfully!

To Donut or Not to Donut for Referring Dentists

We all know the drill (pun intended).

Every quarter it’s time to treat our referring offices to a care package to thank them for referring patients.

But before falling prey to the same old marketing habits, perhaps we should ask ourselves how much impact giving donuts or cookies with a quick ‘thank you’ really makes to our referrers:

•Is it of meaningful, memorable value to them?
•Does it help you stand out?
•Does it increase their confidence in your skills or patient care?
•Does it help them feel heard, that you are always looking to improve the service you provide them and that they matter?

A thank you is always good, but if it doesn’t accompany anything of meaningful substance or value, is it really making an impact on them and influencing their referring decision?

We performed a brief survey to find out how referring general dentist offices feel about quarterly care packages. The results may surprise you.

We asked both general dentists and their administrative staff what they find most influential in their referring decision to an endodontic practice and endodontist. Care packages? CE courses? Personal visits from a specialist? Biannual parties?

Your referrers are the source of your patients, the source of your business. Instead of mindlessly following the latest marketing lore, consider doing things that can bring them meaningful value and help your office really stand out. –DentalEMR.com

General Dentists emphasized prompt referral follow-up reporting as having the most direct influence on their referral decision. They also indicated that specialists who provided thought leadership and educational opportunities through CE courses strongly stood out to them.

Administrative staff noted ease and efficiency in the referral process — having an easy, secure way to get information to specialists, being kept informed of progress of specialist care, and receiving prompt, proactive follow-up reporting — strongly influenced which specialist they prefer working with. They also indicated meeting a specialist office’s team in-person helped them build close, trusting, and long-term relationships between offices.

Your referrers are the source of your patients, the source of your business. Instead of mindlessly following the latest marketing lore, consider doing things that can bring them meaningful value and help your office really stand out.

  • When visiting your referrers ask questions. “How can we make your referral process easier?” “How can we improve the care we provide your patients?” “How can we make it easier and more efficient for you?” Listen carefully to their responses, take note, then extend a personal email or phone number and take action to follow-up on their requests.When we asked general dentist offices what most specialists did when visiting, every participant answered “They gave us a care package, said thank you for referring patients, and left” and nothing else. Asking questions can help you gain valuable insights into how you can better serve your referrers, tells them powerfully that they matter to you, and can help your office dramatically stand out.
  • You, the doctor, visit personally, and bring key members of your team along if you can. An appearance by the doctor strongly tells the referrer they matter. And even if the visit ends up being short, seeing you and your team in person helps the general dentist staff associate smiling faces and warmth with your office and establish stronger ties.
  • Consider hosting a CE course by inviting a dental market professional to speak. Introduce your office and staff in the first part of the presentation, educating them on the latest technology and techniques you offer patients.

These simple ideas can make your marketing investments more impactful and increase your return. It’s not the ‘donuts’ that deliver the impact. It’s the substance that you provide when making the delivery.